1. Introduction
Law Magic Equestrian ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.law-magic.com, use our services, or interact with us in any way.
This policy applies to all information collected through our website, mobile applications, email communications, and other related services (collectively, "Services").
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email address, phone number, mailing address)
- Date of birth and age information
- Emergency contact details
- Medical information relevant to riding safety
- Payment and billing information
- Riding experience and skill level
- Communication preferences
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information:
- IP address and location data
- Browser type and version
- Operating system
- Pages viewed and time spent on pages
- Referring website addresses
- Device information
2.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through our cookie consent banner or your browser settings.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Providing and managing riding lessons and training programs
- Processing payments and managing billing
- Communicating with you about services, schedules, and updates
- Ensuring safety during riding activities
- Improving our services and website functionality
- Marketing and promotional communications (with your consent)
- Complying with legal obligations
- Protecting our rights and the safety of our students and staff
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our business
- Legal Requirements: When required by law, regulation, or court order
- Emergency Situations: To protect health and safety in emergency situations
- Business Transfers: In connection with a merger, acquisition, or sale of business assets
- With Your Consent: When you explicitly consent to sharing your information
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Staff training on data protection practices
- Secure storage of physical records
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors determining retention periods include:
- The nature of the information collected
- Legal and regulatory requirements
- The purposes for which the information was collected
- Our legitimate business interests
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your information in a portable format
- Restriction: Request restriction of processing in certain circumstances
- Objection: Object to processing based on legitimate interests
- Withdrawal of Consent: Withdraw consent where processing is based on consent
8. Children's Privacy
Our services are designed for individuals of all ages, including children. When collecting information from children under 16, we:
- Obtain parental or guardian consent before collecting personal information
- Limit collection to information necessary for safety and service provision
- Provide parents with access to their child's information
- Allow parents to request deletion of their child's information
- Do not condition participation on disclosure of more information than necessary
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from those of your country. When we transfer information internationally, we ensure appropriate safeguards are in place.
10. Third-Party Links
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Providing notice during your next visit to our facility
12. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
13. Australian Privacy Principles
As an Australian business, we comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988. This includes:
- Being transparent about how we handle personal information
- Giving individuals control over their personal information
- Protecting personal information from misuse and loss
- Providing access to personal information upon request
- Correcting inaccurate personal information
14. Complaints Process
If you believe we have not handled your personal information in accordance with this Privacy Policy or the Privacy Act, you may lodge a complaint with us. We will:
- Acknowledge your complaint within 5 business days
- Investigate the matter thoroughly
- Provide a response within 30 days
- Take appropriate action to resolve the issue
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).